Incredimail error message each time it loads

Incredimail 2.5 with Windows 10

Incredimail error message : Suddenly customer find each time load in Incredimail and get an error box telling that the programme needs to shut down. If the customer close the box it still keeps popping up.
Under this status customer can receive continuously emails but cannot send. It brings an error box up telling customer to check the emails and resend. There are details below.

The customer have tried installing the fix, but nothing has changed Deleted and re installed email too. Uninstalling then reinstalling IncrediMail should solve the issue you encountered, as vital IncrediMail files are refreshed and various components reinstalled.

Incredimail error message

To begin the process, please click here:

http://www2l.incredimail.com/contents/s … t/unin.exe

Click ‘Run’ in the File Download dialog, click ‘Run’ again when asked to run the software and follow the instructions in the SupportUtil dialog.

Once removed, please reinstall IncrediMail 2.5 for resoving issue Incredimail error message each time it loads

NOTE : Uninstalling and then reinstalling using above method will not affect your personal data in any way.

The customer received an error message on his/her  email and it said something about X-Pop-User…..What is this, what is an X-pop?

To better address this issue, I would like you to send me a screenshot of the exact error message for further review.

To create the screenshot, please run the following executable:
http://www2.incredimail.com/contents/se … enshot.exe

When you see the problem again, click on “Make Screenshot” in the bottom right-hand corner of your screen.

Close the IncrediMail Screenshot Creator and attach the “IncrediMail_Screenshot_0001.JPG” file located on your Desktop to your next reply.

For more support call @ +1-855-785-2511 (toll-free)

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